Last updated: 18 October 2026
This Privacy Policy explains how Oprafix (“we”, “us”) handles personal information collected through this website.
Who we are
Oprafix, 2001C/24, Tughlakabad Extension, Delhi – 110044. Phone and WhatsApp: 7701823131. Email: Oprafix2026@gmail.com.
Information we collect
When you submit the enquiry form, we collect the details you provide: your name, phone number, the service required, property type, area or locality, and your description of the requirement. We also record the date and time of the enquiry and the website page it was sent from.
To prevent spam, the website temporarily uses a one-way coded (hashed) version of your connection’s IP address for up to one hour. Your IP address is not stored with your enquiry.
If you call us or message us on WhatsApp, that conversation takes place through your phone provider or WhatsApp and is not recorded by this website.
How we use your information
We use your details only to respond to your enquiry, discuss your requirement, and arrange or quote for services you ask about. We do not sell your information.
Where your information is stored
Enquiries are stored in the protected administration area of this website, which only authorised Oprafix staff can access. A copy of each new enquiry is sent to our business email address so we can respond promptly. The website is hosted by Hostinger.
How long we keep it
We keep enquiry details for as long as needed to handle your enquiry and for reasonable business record-keeping. You can ask us to delete your details at any time.
Third-party services
- Google Maps: some pages show an embedded Google map. Google may collect information when the map loads, under Google’s own privacy policy.
- WhatsApp: WhatsApp buttons open WhatsApp (operated by Meta). Messages you send there are subject to WhatsApp’s privacy policy.
Cookies
This website does not use advertising or analytics cookies. Embedded Google Maps may set its own cookies. If you log in to the website as staff, WordPress uses essential login cookies.
Your choices and rights
You can ask us to show, correct or delete the personal information you have shared with us by contacting us using the details above.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it was last changed.